Ku\u015fadas\u0131 Ticaret Odas\u0131\u2019nda “M\u00fc\u015fteri ile \u0130leti\u015fim ve M\u00fc\u015fteri Deneyimi” ba\u015fl\u0131\u011f\u0131 ile ger\u00e7ekle\u015fen e\u011fitimde, ileti\u015fimin sadece “ne s\u00f6yledi\u011fimiz” de\u011fil, nas\u0131l s\u00f6yledi\u011fimiz ve neyi hedefledi\u011fimiz ile nas\u0131l fark olu\u015fturdu\u011fu” birlikte ele al\u0131nd\u0131.<\/p>\n
E\u011fitmen Ebru Tun\u00e7 taraf\u0131ndan verilen e\u011fitimde; hedef odakl\u0131 ileti\u015fim, ileti\u015fimde imaj\u0131n etkisi, insan davran\u0131\u015flar\u0131na g\u00f6re ileti\u015fimi \u015fekillendirme, m\u00fc\u015fteri deneyiminin stratejik \u00f6nemi, m\u00fc\u015fteri deneyim yolculu\u011fu ve geli\u015fim alanlar\u0131n\u0131n belirlenmesi ba\u015fl\u0131klar\u0131, uygulamalarla zenginle\u015ftirildi.<\/p>\n
Ku\u015fadas\u0131 Ticaret Odas\u0131\u2019nda, \u00f6zellikle m\u00fc\u015fteri deneyimi b\u00f6l\u00fcm\u00fcnde yap\u0131lan grup vaka \u00e7al\u0131\u015fmalar\u0131, \u00f6\u011frenmeyi de keyifli ve kal\u0131c\u0131 hale getirdi. E\u011fitimde ortaya \u00e7\u0131kan fikirler ise, m\u00fc\u015fteri deneyiminin do\u011fru ele al\u0131nd\u0131\u011f\u0131nda, nas\u0131l g\u00fc\u00e7l\u00fc bir rekabet avantaj\u0131na d\u00f6n\u00fc\u015ft\u00fc\u011f\u00fcn\u00fc bir kez daha g\u00f6sterdi\u011fi belirtildi.<\/p>\n
Ku\u015fadas\u0131 Ticaret Odas\u0131\u2019nda e\u011fitimler, \u00f6n\u00fcm\u00fczdeki aylarda da farkl\u0131 konularda devam edecek.
<\/p>\n","protected":false},"excerpt":{"rendered":"
Ku\u015fadas\u0131 Ticaret Odas\u0131\u2019nda “M\u00fc\u015fteri ile \u0130leti\u015fim ve M\u00fc\u015fteri Deneyimi” ba\u015fl\u0131\u011f\u0131 ile ger\u00e7ekle\u015fen e\u011fitimde, ileti\u015fimin sadece “ne s\u00f6yledi\u011fimiz” de\u011fil, nas\u0131l s\u00f6yledi\u011fimiz ve neyi hedefledi\u011fimiz ile nas\u0131l fark olu\u015fturdu\u011fu” birlikte ele al\u0131nd\u0131. E\u011fitmen Ebru Tun\u00e7 taraf\u0131ndan verilen e\u011fitimde; hedef odakl\u0131 ileti\u015fim, ileti\u015fimde imaj\u0131n etkisi, insan davran\u0131\u015flar\u0131na g\u00f6re ileti\u015fimi \u015fekillendirme, m\u00fc\u015fteri deneyiminin stratejik \u00f6nemi, m\u00fc\u015fteri deneyim yolculu\u011fu ve…<\/p>\n","protected":false},"author":1,"featured_media":75269,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","footnotes":""},"categories":[125],"tags":[],"class_list":["post-75268","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi"],"_links":{"self":[{"href":"https:\/\/www.egemtv.com\/index.php?rest_route=\/wp\/v2\/posts\/75268","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.egemtv.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.egemtv.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.egemtv.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.egemtv.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=75268"}],"version-history":[{"count":1,"href":"https:\/\/www.egemtv.com\/index.php?rest_route=\/wp\/v2\/posts\/75268\/revisions"}],"predecessor-version":[{"id":75270,"href":"https:\/\/www.egemtv.com\/index.php?rest_route=\/wp\/v2\/posts\/75268\/revisions\/75270"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.egemtv.com\/index.php?rest_route=\/wp\/v2\/media\/75269"}],"wp:attachment":[{"href":"https:\/\/www.egemtv.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=75268"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.egemtv.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=75268"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.egemtv.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=75268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}